3+ years in Logistics Coordination
3+ years in Supply Chain Operations
3+ years in Administrative Support
3+ years in Customer Service
3+ years E-commerce Operations Support
Hello there, I'm Krizza from the Philippines. I have 8+ years of combined experience in logistics coordination, supply chain operations, administrative support, customer service, and e-commerce operations support. I help businesses keep their operations running smoothly by making sure products are listed and managed, orders are processed correctly, deliveries are monitored, and records are always accurate. I've worked in fast-paced environments handling everything from purchase orders and proof of deliveries to shipment tracking and stock movement across different systems and platforms.
Tasks I can help you with:
Inventory management
Building realtionships with suppliers
Product listing management
SKU database management
Product catalog management
Order processing & order fulfillment
Shipment booking coordination
Purchase Order Delivery (POD) processing
Goods receiving processing
Goods transfer coordination
Logistics compliance checking
Vendor coordination
Supply chain coordination
Logistics coordination
Freight coordination
Administrative support
Customer service (phone, email & chat)
Inbox & email management
Calendar management
Data entry & data accuracy
File organization & recordkeeping
Spreadsheet management
Manage import operations
Refunds and returns processing
Customer dispute handling & issue resolution
Support purchasing and stock replenishment
Provide quotations, bookings, documentation
Keep track of supplier performance and reliability
Maintain and update delivery tracking
Optimizing business operations
Communication with carriers, agents, truckers, and overseas offices
Support issue resolution on product quality or fulfillment problems
Follow up with suppliers about defects, inconsistencies, delays, or missing information
Assist with process improvements to increase efficiency, accuracy, and scalability
Assist improve internal supply chain workflows
Accuracy in international shipping and inventory workflows
Respond to public feedback proactively to improve the customer journey
Tools I'm proficient at:
Shipstation, Microsoft Excel trackers/Google Sheets, MYDHLExpress, SAP, Slack, Microsoft Teams, Canva, CapCut, Adobe Photoshop, Meta Business Suite, Zoom, Google Meet, -----------, Viber, Google Workspace (Gmail, Docs, Sheets, Forms, Drive), Microsoft Office (Word, Excel, PowerPoint, Outlook), Hubstaff
My Availability:
I am available to work full-time, part-time, or 10–15 hours weekly depending on business needs. I am also flexible and able to work across US, Australia, UK, EU, and Canada time zones.
Why work with me this year:
Reliable, detail-oriented and organized
I can think, prioritize, and operate independently
Comfortable to work independently and take ownership
Handling sensitive information securely and discreetly
Able to communicate professionally with suppliers
Proficiency in computer, CRM systems, productivity and e-commerce platforms
With reliable high-speed internet, own compluter, noise canceling headset & workspace
Invite me for an interview.
Over the years, I've supported manufacturing, logistics, and online selling businesses by helping them stay organized, reduce errors, and keep daily operations on track. Message me today and let's have a chat soon.
Logistics Management, Operation Management, Operation Management, Supply Chain Management, Supply Management, Data Analytics, Freight Forwarding, Microsoft Excel, E-Commerce, Google Sheets, Ecommerce, Procurement, Purchasing, Sales, Outbound Calls, Supplier Sourcing, Product Sourcing, English Proficiency, Forecasting, Logistics Management, Performance Marketing, Marketing Analytics, Communication, Organization, Regulatory Compliance, Logistics Coordination, Dispatching, Customer Support Management, Order Management