Hi! I’m Shadine, with over 5 years of BPO experience in team leadership and back-office operations. I’m skilled in email/chat support, QA evaluations, scheduling, and reporting, and I’m confident using Google Workspace, Microsoft Office, Slack, Notion, and Canva. I’m organized, detail-oriented, and proactive, ready to bring my leadership and admin skills to a remote role and help your business grow.