Ecommerce VA & Customer Support Specialist
. Shopify, Orders, Listings, Customer Support, Retention, Store Operations, Inventory, Email Support, Chat Support, Sales
. I help ecommerce and Shopify brands stay on top of daily operations by handling customer support, order issues, and backend tasks. This gives business owners more time back, keeps customers happy, and lets you focus on growing the brand.
Does this sound familiar?
Too many customer messages piling up? I provide timely, professional, and empathetic support that keeps your customers happy.
Feeling overwhelmed by daily operations? I manage the day-to-day so you can breathe easier and focus on the bigger picture.
Order mistakes slowing you down? I streamline order processing to cut down errors and keep things running smoothly.
Product listings not converting? I create optimized Shopify listings that improve visibility and keep your store organized.
Inventory feels chaotic? I help set up organized inventory systems so you avoid stock issues.
No systems in place yet? I build streamlined workflows that bring structure to your operations.
Founder burnout creeping in? I take backend tasks off your plate so you can focus on scaling.
Skills I bring to the table:
Attention to Detail, Communication, Problem Solving, Administrative Support, Customer Service, Creative Writing, SOP Writing, Detail Oriented, Reliable
Tools and platforms I'm experienced with:
Shopify Admin, Etsy, Shopee, Meta Business Suite, Gorgias, Zendesk, Front, Helpscout, Klaviyo, Mailchimp, DeepL Translator, ChatGPT, Gemini, Canva, Google Workspace (Docs, Sheets, Gmail, Drive), Trello, Slack, Phoenix
I'm ready to step in and add value from day one. If you use specialized or premium software, no problem, I'm tech-savvy and quick to learn new tools.
With my experience, I'm confident I can help you manage daily operations smoothly as your Ecommerce Virtual Assistant and Customer Support Specialist.
Need someone to bring new value to your business? Send me a personalized message.
Cheers!
Gizelle Gamas
Verified
