Detail-oriented professional with experience in content moderation, loan processing, customer service, and data annotation across BPO and financial industries. Skilled in handling client communications, data management, compliance review, and problem resolution through chat, email, and administrative support. Proficient in various CRM and productivity tools including Jira, Service Cloud, Microsoft Office, Slack, and Atlassian Suite. A Business Administration graduate majoring in Financial Management with a Six Sigma White Belt certification and creative skills in Canva, Adobe, and CapCut.
