Knowledgeable in CRM, Slack, WhatsApp and Trello.Knowledged in Microsoft Office and Google Applications.Have an experience walking customers with online purchase.Handled Sales, Financial, E-commerce, Telco , B2B/B2C, and Google Ads accounts.Process customers shipping and shipment follow-up inquiry.Adheres to customer service procedures.Skilled in customer service operations.Avaya and Speak Easy Software knowledge.Excellent work ethic.Maintains confidentiality.
