IT professional with 3+ years of experience in technical support, system implementation, and troubleshooting within ERP environments. I specialize in resolving system and user issues, analyzing root causes using SQL and system diagnostics, and ensuring smooth day-to-day operations.
I’ve worked closely with technical teams and business stakeholders to deliver reliable system performance, support deployments, and improve user adoption through training and documentation.
Currently expanding my expertise in system administration, cloud technologies, and DevOps, with hands-on learning in Active Directory, Windows Server, and cloud platforms like AWS and Azure.
I’m actively seeking opportunities in IT Support, System Administration, Cloud Engineering, or Junior DevOps roles where I can apply my troubleshooting mindset and continue building technical depth.
