Hi, I’m Jerenz, a reliable and detail-oriented Customer Service Specialist with experience in property management, supported by over 2 years as a Hotel Receptionist and 9 months as a Virtual Assistant.
I help businesses improve customer satisfaction, streamline daily operations, and maintain accurate, well-organized records through efficient, timely, and confidential support. I’m proactive, easy to work with, and continuously upskilling to adapt to the needs of modern remote-based businesses.
Core Skills & Expertise
• Customer Service Specialist with strong attention to detail.
• Experience in email, chat, phone, and inbound/outbound support.
• Tools: Skool, Google Workspace, Slack, Canva, MS Office, ChatGPT, Gemini, Stripe, -----------, Avantio, Lavanda, Operto/VRS and Planka.
• Platforms: -----------, Airbnb, Guesty.
• Data entry, cleaning, validation, and formatting.
• Basic Canva design for marketing and promotional materials.
• Strong communication, problem-solving, and time management skills.
• Experience handling confidential data and improving workflows.
• Committed to high-quality service and client satisfaction.
Available for full-time or part-time remote work and can start immediately.
Let’s work together to achieve your business goals.
Verified
