Detail-oriented and technology-driven Virtual Assistant, IT, BPO, and Operations professional with 20+ years of experience in technical support, data management, customer service, fraud investigation, reporting, business operations, and team leadership.
Experienced in using AI-assisted tools and automation technologies to support content creation, data analysis, business processes, research, documentation, and productivity. Capable of assisting businesses with AI-generated images and videos, data entry, spreadsheet management, e-commerce administration, social media support, online research, content organization, and administrative tasks.
Strong proficiency in Microsoft Excel, Google Sheets, data entry, data validation, dashboards, reporting, CRM systems, documentation, and AI-assisted workflows. Experienced in handling large volumes of information while maintaining accuracy, organization, confidentiality, and attention to detail.
Able to support e-commerce businesses, content creators, online sellers, entrepreneurs, TikTok, YouTube, Facebook, and other digital platforms with administrative, research, content, data, and operational tasks.
Known for being analytical, dependable, organized, adaptable, and comfortable learning new software, AI platforms, and online business tools.
