I have experience in customer service, chat support, logistics coordination, and basic bookkeeping. I communicate with clients and delivery riders to track orders, confirm deliveries, and address concerns or cancellation reasons. I also prepare daily reports, including updates on new VIP clients.
I am organized, reliable, and able to multitask efficiently. I can handle administrative tasks, manage schedules, and support operations to ensure smooth workflow. I have knowledge in using tools such as CapCut, Adobe, and Nitro Pro 10 for photo and document editing, and I can easily adapt to new software and processes.