A licensed physiotherapist who transitioned into remote administrative roles, offering a unique blend of clinical and administrative expertise. In my recent role as a Client Support Specialist, QA, and Trainer supporting Canadian clients, I was responsible for managing sensitive data, maintaining accurate documentation, training staff, and ensuring high standards through quality assurance protocols. Additionally, my previous experience in medical records processing, appointment scheduling, and customer service has sharpened my attention to detail, time management, and organizational skills. I am proficient in Microsoft Office, Google Workspace, Unified Communications Tools, and various CRM systems. Years of remote work have strengthened my ability to work independently, stay organized, and communicate effectively with virtual teams.
