Based in the Philippines (UTC+8), I bring a strong healthcare-adjacent background with nearly 9 years of experience in medical transcription and quality assurance, where accuracy, confidentiality, and strict adherence to standardized processes were essential.
In addition, I have over 2 years of experience in customer operations within eCommerce, supporting order management, follow-ups, and cross-time zone team coordination. I’m skilled in tools such as Shopify, Gorgias, and SupplyChain Fusion, and comfortable working remotely across multiple systems.
Known for reliability, precision, and professional fluency in English, I consistently deliver high-quality results through accurate documentation, clear communication, and dependable operational support in remote environments.