Operations and Administrative Support Professional with 10+ years of experience, including 3+ years in workforce management, real-time scheduling, and operational reporting, and 7 years supporting US banking, healthcare insurance, and technical support accounts. Experienced working remotely in fast-paced environments since 2020, independently managing priorities, meeting deadlines, and supporting day-to-day business operations. QuickBooks Online ProAdvisor Certified, with practical training in QuickBooks Online and Xero covering reconciliations, transaction categorization, invoicing, and financial reporting. Skilled in administrative support, scheduling, reporting, data analysis, process documentation, and customer communication. Known for strong organizational skills, attention to detail, and reliability in supporting business operations.
Tools: Google Workspace | Microsoft Office | QuickBooks Online | Xero | Excel | Google Sheets | Asana | Outlook | Slack | Zoom | MS Teams | Notion | Loom | Canva | ----------- | Verint | Genesys Pulse | AWS - Amazon Connect | CCPulse
Verified
