I’m Katherine Magsino, a Virtual Assistant with a strong background in customer service, guest support, and vendor management. I currently work as a Guest Support Specialist in property management, where I assist Airbnb guests and coordinate with vendors to ensure smooth operations and great guest experiences. Previously, I spent seven years as a Financial Customer Service Representative, handling customer inquiries, resolving banking-related issues, and ensuring compliance with company policies. I’m highly organized, detail-oriented, and comfortable communicating with clients, and I enjoy helping businesses run more efficiently.