Motivated Customer Service Representative with a strong ability to communicate clearly, handle inquiries professionally, and deliver customer-focused solutions. Skilled in managing high-volume interactions, resolving concerns with patience and empathy, and maintaining a positive customer experience. Served as a Back-Office Agent, verifying and processing customer applications for the Lifeline Program. Responsible for reviewing customer documents, ensuring accuracy, and processing data with a high degree of confidentiality and precision. Confident and goal-driven Cold Caller with hands-on experience generating leads, pitching services, and engaging potential clients. Skilled in handling objections, building quick rapport, and maintaining professionalism throughout each call. Proven ability to follow scripts effectively, customize messaging, and consistently meet outreach targets.
Verified
