Hello, I'm Aldwin V. Mendoza, an IT professional with experience in System Administration, Systems Analysis, Microsoft 365 & Cloud Administration, Technical Support, Cybersecurity, Phishing Analysis, and Intelligent Document Processing (IDP).
Throughout my career, I have worked as a System Administrator, System Analyst, Senior Product Specialist, IT Support Specialist, and IT & Cloud Support Engineer, supporting enterprise environments and Managed Service Providers (MSPs).
My experience includes managing Windows Server infrastructure, Microsoft 365 services, endpoint devices, cybersecurity operations, backup solutions, and business-critical systems. I also specialize in ABBYY FlexiCapture development and administration, creating OCR and IDP solutions for document classification, data extraction, validation, and workflow automation.
Areas of Expertise
Microsoft 365 & Cloud
• Microsoft 365 Administration
• Exchange Online, Teams, SharePoint & OneDrive
• Microsoft Intune & Entra ID (Azure AD)
• Microsoft Defender for Office 365
Systems Administration
• Windows Server 2003–2022
• Active Directory, DNS, DHCP & Group Policy
• Hyper-V Virtualization
• Server Deployment & Backup
ABBYY FlexiCapture, OCR & IDP
• FlexiCapture Administration & Development
• OCR Configuration & Optimization
• Document Classification & Data Extraction
• Invoice & Table Extraction
• C# Scripting & Workflow Automation
Cybersecurity & Phishing Analysis
• Phishing Email Investigation
• Email Security Monitoring
• Security Incident Analysis
• Threat Identification & Mitigation
IT Support & Automation
• Windows 7/8/10/11
• Remote IT & Cloud Support
• PowerShell Scripting
• Network & Printer Troubleshooting
• Root Cause Analysis & Documentation
Certifications
• Microsoft Certified Professional (MCP)
• MCSA: Windows Server 2012
• Microsoft Server Virtualization with Windows Server Hyper-V and System Center
• CompTIA Security+
I am passionate about delivering reliable IT solutions, strengthening cybersecurity, solving complex technical challenges, and improving business processes through automation.
