Dedicated and customer-focused professional with 8 years of experience as a Marketing Assistant in the banking industry, specializing in client support and front-line operations. Skilled in assisting clients with account opening, cash deposits, withdrawals, encashments, and check deposits, ensuring accuracy, efficiency, and excellent customer service.
Additionally experienced as a Social Media Account Manager and Online Chatter, handling content management, customer engagement, and brand interaction across various platforms.
Throughout my career, I have developed strong communication, interpersonal, and customer-relations skills, enabling me to build rapport with clients, resolve concerns effectively, and contribute to smooth daily operations.