I am a hardworking and adaptable professional whose career began at only 15 years old as a barista, crafting quality drinks and learning the value of genuine customer service. In 2018, I stepped into the hospitality industry as a resort receptionist and soon earned a promotion to office staff, taking on responsibilities in reservations, sales, expenses, and guest communication. When the pandemic hit and the resort closed, I didn’t stop—I transitioned to dental assisting in 2020, supporting procedures and ensuring patients felt cared for during uncertain times.
In 2021, the resort reached out to bring me back, recognizing my dedication. I returned to the front desk and, through persistence, discipline, and consistently strong performance, I was promoted to Finance Manager. There, I handled payroll, sales, expenses, financial reports, staff supervision, and direct coordination with management, all while managing customer concerns with professionalism and grace.
Today, I continue to grow as a freelancer specializing in PDF editing and document conversion to MS PowerPoint. With a background shaped by resilience, service, and continuous learning, I bring reliability, accuracy, and heart into every task I complete.