I’m an IT Technical Support professional with Network Engineering experience, combining hands-on infrastructure support with strong operational and marketing execution. My IT strengths include Cisco and WatchGuard firewall management, network switch configuration, Windows Server administration, Active Directory, DHCP setup and troubleshooting, Group Policy implementation, and network security/access control. I also support business operations through email/calendar coordination, scheduling, documentation, research, file organization, and workflow tracking. For growth and content support, I manage Meta/Facebook Ads (campaign setup, targeting/segmentation, Pixel/conversion tracking, A/B testing, retargeting, budget optimization, KPI monitoring, reporting) and create assets using Photoshop/Canva plus CapCut for clean, engaging edits.
