Administrative Virtual Assistant | CRM & Operations Support | Workflow Automation

Hi, I'm Anna Faye.

I have 9 years of professional experience in administrative support, operations, customer service, and Identity & Access Management.

For 6 years as an Account Specialist, I was responsible for quote and order processing, creating documentation, tracking requests through Salesforce, preparing reports, and coordinating with Account Managers and internal teams to ensure requests were completed accurately and on time.

In my most recent role as an IAM Security Engineer, I worked on user access management, production support, troubleshooting, process documentation, and workflow improvements.

I'm comfortable with administrative tasks, CRM management, email communication, data entry, documentation, reporting, Microsoft Excel, Google Workspace, and keeping work organized. I also have experience with GoHighLevel, Zapier, and n8n for workflow automation.

I'm currently looking for opportunities as an Administrative Virtual Assistant, Operations Support, CRM Support, or GoHighLevel VA. I'm a fast learner, dependable, and always willing to learn new tools and processes.