Results-driven professional with 4+ years of experience in customer service averaging 40-50 calls per day and 2 years as an Operations Supervisor, supporting financial, sales, insurance, and travel hospitality accounts. Experienced in technical support, fraud analysis, and team leadership in fast-paced environments. Proven ability to adapt quickly to new systems and processes, with strong problem-solving skills and a commitment to delivering high-quality service. Skilled in coaching teams, managing operations, and improving workflow efficiency. Passionate about continuous learning and ready to contribute as a Customer Support or E-commerce Virtual Assistant.
