Strategic BPO executive with 20+ years of leadership experience across trust & safety, logistics, telecom, financial services, and e-commerce. Proven success in managing 1,000+ FTEs, optimizing P&L performance, and leading digital transformation initiatives that unlock multimillion-dollar value. Known for building resilient, high-performing teams, cultivating VP-level relationships, and securing long-term client partnerships. Ready to drive enterprise growth, workforce innovation, and service delivery excellence in a Director-level role.
