IT Support Specialist with strong experience in system administration, network troubleshooting, and end-user support. Skilled in managing Active Directory, VPN systems, ticketing platforms, and hardware/software diagnostics. Background includes maintaining servers, firewalls, CCTV systems, POS solutions, and business applications. Known for being reliable, hands-on, and solution-oriented—ensuring smooth daily operations and delivering fast, effective technical support for local and international users.