Detail-oriented and tech-savvy Virtual Assistant with over 3 years of experience in customer support, administrative coordination, and content design in fast-paced and remote environments. Skilled in email and chat support, calendar and inbox management, CRM handling, data entry, file organization, and social media content creation.
My background in customer service and administrative support has strengthened my communication skills, time management, problem-solving abilities, and attention to detail. I have experience handling high-volume customer interactions, managing large databases, coordinating daily tasks, and maintaining organized records with accuracy and efficiency.
In addition to admin and customer support, I also create branded social media graphics and marketing content using Canva and CapCut. I help businesses maintain a clean, consistent, and professional online presence through engaging visual content tailored to their brand.
Professional Skills
• Customer Support (Email & Chat)
• Inbox & Calendar Management
• CRM Management
• Data Entry & File Organization
• Customer Communication & Issue Resolution
• Social Media Content Creation
• Canva Graphic Design
• Content Scheduling & Branding
• Administrative Support
• Spreadsheet Management
• Phone Handling
• Time Management & Organization
Industry Experience
• Logistics / E-commerce
• Healthcare & Senior Care Referrals
• Restaurants
•Non-Profit Organizations / Government
• Social Media Content Design
Software & Tools
• Google Workspace (Docs, Sheets, Gmail, Drive)
• Microsoft Office (Word, Excel, PowerPoint)
• Canva
• CapCut
• Zendesk
• Trello
• CRM Systems
• ChatGPT, Gemini, Claude (Basic)
With a degree in Hotel and Restaurant Management and hands-on experience supporting small businesses and clients remotely, I bring a strong combination of customer service, organization, creativity, and adaptability. I am committed to delivering reliable support, maintaining professionalism, and helping businesses operate more efficiently.
Let me support your business with organized admin systems, responsive customer service, and engaging visual content.
Message me today to get started.
