With over 8 years of combined experience in Customer Service, Social Media Management, Data Analysis, Quality Assurance, and Subject Matter Expertise, I bring a well-rounded skill set to every role I take on. I spent 3 years as a Customer Service Representative, where I developed strong communication and problem-solving skills. I later transitioned into a Social Media Manager role, gaining hands-on experience in digital engagement and brand strategy.
Over the past few years, I’ve focused on Data Analysis and Quality Assurance, using insights to improve performance and ensure excellence in service delivery. As a Subject Matter Expert for 2 years, I’ve provided training, support, and in-depth knowledge to help teams thrive and meet their goals.
I’m passionate about continuous learning, process improvement, and using data-driven decisions to deliver the best results.
Verified
