Virtual Assistant with 5+ years of customer service experience in BPO (chat, email, and voice) supporting international clients. Experienced in e-commerce operations (Shopee & Lazada), including product listings, order processing, and customer support. Familiar with Canva, Capcut, basic video editing, and content writing, and comfortable using tools like Google Workspace, ChatGPT, and CRM platforms (e.g., Zendesk/Freshdesk). Currently learning Meta Ads. Reliable, detail-oriented, and committed to long-term work.
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