About Me
I focus on building smart, automated systems for customer engagement, process automation, and data management to help businesses grow effectively. With solid experience in chatbot development, workflow automation, and data analysis, I assist clients in improving productivity, boosting customer experience, and increasing conversions.
My Core Skills:
ManyChat Expert
I design and build chatbot flows for lead generation, customer support, sales automation, and engagement campaigns across Facebook, Instagram, and WhatsApp. This includes AI features and integrations.
Zapier (Intermediate)
I automate workflows by connecting platforms and apps. This reduces manual work, ensures data consistency, and improves business processes.
Excel Expert
I create automated reports, dashboards, data analysis, templates, and tracking systems. I am skilled in formulas, Pivot Tables, data validation, VBA macros, and business monitoring systems.
GoHighLevel (Beginner)
I set up basic CRM functions, pipelines, and automations to support marketing campaigns, lead follow-ups, and client communication.