I previously worked as an Executive Assistant, providing comprehensive administrative and client support for businesses in the food and beverage industry. My responsibilities included managing schedules, organizing and maintaining digital files, coordinating with clients, responding to inquiries, and supporting day-to-day operations to ensure smooth and efficient workflows. This role strengthened my organizational skills, attention to detail, and ability to handle multiple tasks in a fast-paced environment.
I am also a former ICT (Information and Communication Technology) teacher with strong technical skills and hands-on experience in administrative and executive support. My background trained me to be highly organized, detail-oriented, and efficient in handling computer-related tasks while adapting easily to new tools and systems. Also taught Industrial Arts subjects such as carpentry, interior design basics, drafting, and other technical-vocational skills, emphasizing tool usage, safety procedures, and practical applications.
In addition, I have experience working as a Customer Service Representative, where I handled customer inquiries, resolved concerns, and provided timely, professional support through chat and email. This role enhanced my communication skills, problem-solving abilities, and customer-focused approach.
I am proficient in Google Workspace, Microsoft Office, Trello, ClickUp, Slack, and various editing tools for content and documents. I work well independently with minimal supervision, consistently meet deadlines, and adapt quickly to new systems and processes.
