I am a dedicated Customer Service Advocate with over 8 years of experience supporting multinational clients through voice, email, and technical support. My career has been built on active listening, problem solving, and building customer loyalty, ensuring every interaction leaves a positive impact.
Work Experience:
Concentrix (CSR/TSR/E-Commerce)
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Optum (CSA)
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Appointment Setter
2023 - Present
Education Background:
Completed Elementary and High School at CBD College (2001?2011), building a strong academic foundation. Pursued College studies at Cebu Technological University in 2011.
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