Hi! I’m Abby, a reliable and detail-oriented Logistics and Operations professional with 7+ years of experience in freight/logistics administration, customer service, order processing, shipment tracking, documentation, and data entry.
I currently work as a Logistics Coordinator supporting international freight operations, where I handle shipment updates, pre-alerts, document checking, pickup requests, invoice summaries, tracking and tracing, and data entry. I’m comfortable working with large amounts of information while making sure details are accurate and updated.
Before this, I worked in customer and technical support, handling customer requests through phone, chat, and email, processing orders, returns, refunds, replacements, and tracking deliveries. I also have several years of experience in freight and administrative operations, including shipment handling, billing, invoices, manifests, client accounts, and courier coordination.
I can help with:• Logistics and freight coordination• Shipment tracking and tracing• Order processing• Data entry and document management• Email and chat support• Customer support• Invoice and billing verification• Administrative and back-office tasks• Research and updating spreadsheets• Following up on shipments, orders, and requests
I’m a fast learner, adaptable, organized, and comfortable learning new systems and processes. I can work independently with minimal supervision and I take accuracy and deadlines seriously.
I’m looking for a long-term remote opportunity where I can use my logistics, customer service, and administrative experience to provide reliable support to a growing business.
Thank you for visiting my profile. I’d be happy to discuss how I can help your team.
