I worked as a customer service representative for 26 months. My responsibilities included handling customers through phone providing solutions, sales, processing requests, and maintaining customer’s satisfaction. Over those two years, I strengthened my communication skills, learned to work under pressure, became reliable and comfortable managing different types of client’s situation.
I want to be known as someone who is not reluctant. I want to be the person who is consistent and can be relied on and trusted to deliver quality of work, meet the average requirements, and support the team. Throughout my journey, I’ve been known as someone who genuinely listens and cares about customers by ensuring that they’ll have positive experience.
