I’m a Virtual Assistant and Quality Analyst with over 10 years of experience supporting executives, managing communications, auditing call quality, and optimizing workflows for remote teams.
Currently with Wing Assistant PH, I handle inbox and calendar management, conduct QA evaluations, prepare performance reports, and ensure compliance with SOPs. I’ve supported clients across sales, customer service, and operations, helping teams stay organized, accurate, and efficient.
My experience spans:
Executive & Admin Support
Call Monitoring & QA Audits
Reporting & Documentation
CRM Administration
Client and Team Coordination
Tools I work with include Salesforce, HubSpot, Zoho, ClickUp, Wrike, Trello, Google Workspace, Microsoft Office, Slack, Zoom, and Teams.
I’m known for being reliable, detail-oriented, and proactive in fast-paced environments. I'm open to:
Virtual Assistant roles
Quality Analyst / QA Specialist roles
Operations Support positions
Let’s connect if you’re looking for someone who brings both operational support and quality expertise to your team.
