US Home Care & Medical Virtual Assistant | Patient Scheduling, EHR & Caregiver Coordination

Hi, I’m Moses, a Healthcare Virtual Assistant with morethan 5 years of experience supporting US-based home care and medical accounts. I specialize in patient scheduling, EHR documentation, HIPAA-compliant communication, and caregiver coordination. My goal is to help healthcare providers and agencies streamline their operations, improve patient satisfaction, and maintain compliance — all while working remotely with precision and care.

I’ve successfully handled workers’ compensation claims, trained healthcare support teams, and optimized caregiver schedules to ensure smooth service delivery. My background as a senior trainer and acting team manager has equipped me with leadership, coaching, and process improvement skills that go beyond day-to-day tasks.

What I Offer:

Patient appointment scheduling & intake management

Accurate EHR documentation and updates

HIPAA-compliant communication with patients and caregivers

Caregiver and provider schedule optimization

Claims support and CRM documentation

Tools I Use:
Google Workspace • Zoho CRM • Zendesk • HubSpot • Freshdesk • Zocdoc • ClearCare • WellSky • CareSmartz • AlayaCare • ChatGPT

I’m passionate about helping healthcare teams stay organized, compliant, and patient-focused. Let’s work together to build efficient systems that keep your care operations running smoothly