CRM Operations and Automation Specialist with hands-on experience auditing and documenting GoHighLevel (GHL) systems for a financial services firm. At Bridgepoint Business Collective, I conduct full GHL sandbox audits, research DisputeFox integration paths, test n8n workflows, and author build guides, SOPs, and changelogs that keep teams aligned across concurrent projects. Skilled in GHL funnels, automations, tagging and pipeline architecture, plus Notion-based change control governance, GitHub version control, and Asana project tracking. Background also spans online sales, customer support, and content moderation.