I have almost 10 years of diverse BPO experience, having worked as a Customer Service Representative, Collection Specialist, Technical Support Representative, Internal Quality Evaluator, Dealer Support, Senior Quality Evaluator, Customer Service Associate, and Service Desk Analyst. This background has strengthened my communication, problem-solving, technical troubleshooting, and customer-care skills. With hands-on experience in both frontline support and quality assurance, I’m able to handle customer concerns efficiently while maintaining high service standards. These combined skills make me well equipped to excel in the Customer Service Representative role and deliver consistent, customer focused results.
