I have five years of experience as a Customer Service Representative. From 2019 to 2020, I worked in the retention department for a U.S. radio-satellite service, then transitioned to a U.S. telecommunications account as a Technical Support Representative. After 5 years and 3 months with my previous company, I expanded my skill set by joining a healthcare account, where I assist providers and clinics in processing prior authorizations and support pharmacies with basic eligibility and benefits inquiries for their patients.
