Detail-oriented and adaptable professional with 7+ years of experience in operations management, customer service, and administrative support. Skilled in supervising teams, coaching for performance, and managing KPIs, while also experienced in handling payroll, scheduling, and client communications. Strong background in multitasking, problem-solving, and delivering high-quality support in fast-paced environments. Now transitioning into a Virtual Assistant role, bringing proven expertise in organization, communication, and efficiency to help businesses streamline tasks and achieve goals.