Customer service professional with 2 years of experience across voice, chat, and technical support, now specializing in GoHighLevel automation. I build lead-capture funnels, automated SMS and email follow-up, appointment booking, and database reactivation workflows that help businesses respond faster and convert more leads. My support background means I understand the customer on the other end of every automation I build — so the systems feel helpful, not robotic. Looking to grow with an agency or business that needs someone who can both manage client interactions and build the systems behind them.
