I am a dedicated and reliable Customer Service Representative with experience supporting international accounts including Amazon Australia, Samsung Philippines, and DistroKid. I specialize in handling customer concerns related to accounts, orders, technical issues, and disputes, while ensuring clear communication and efficient problem resolution.
I have experience assisting customers with fraud concerns, troubleshooting devices and services, and guiding users through platforms and processes. I also supported new hires and conducted call audits, helping improve team performance and service quality.
I am known for my strong work ethic, attention to detail, and commitment to providing excellent customer service, as recognized by awards such as Outstanding Customer Service and Perfect Attendance.
I am open to any work opportunities and eager to contribute my skills, learn new things, and deliver high-quality results.
