Hi I am -----------! I bring over five years of solid experience in customer service, where I managed calls, emails, and live chat support. In this role, I specialized in assisting customers with account related issues and ensuring timely resolution of concerns.
I also have two years of experience as a Fraud and Dispute Analyst, where I was responsible for reporting and investigating unauthorized transactions to safeguard customer accounts. In addition, I gained four months of experience in sales and delivery, further broadening my skill set in client relations and operational support.
With this diverse background, I am confident of supporting both small and large businesses by adhering to established processes and contributing innovative ideas that drive growth and add value to companies, organizations, and even personal projects.
