Professional & Versatile
Healthcare and Customer Support professional with experience in medical reception, patient coordination, administrative support, and BPO operations. I have hands-on experience with EMR systems, including Athena, as well as patient scheduling, insurance-related inquiries, data verification, and handling high-volume calls.
I am HIPAA certified and comfortable working with sensitive patient information while maintaining accuracy, professionalism, and excellent communication. I also have experience with Excel, Google Sheets, and various administrative and customer support tasks.
I am organized, dependable, detail-oriented, and adaptable to new systems and workflows. I am currently seeking a remote opportunity where I can apply my healthcare, customer service, and administrative experience while continuing to grow professionally.