I am an experienced insurance professional with 15+ years of experience supporting U.S. Property & Casualty insurance and healthcare operations. I specialize in underwriting support, policy servicing, renewals, loss runs, CLUE reports, Certificates of Insurance (COIs), invoicing, policy cancellations and reinstatements, and inspection order and report review.
I also have extensive experience in quality assurance, conducting audits, identifying root causes, ensuring compliance with SOPs and quality standards, and driving process improvements to enhance accuracy and operational efficiency. Throughout my career, I have managed high-volume documentation, coordinated with internal and external stakeholders, maintained shared mailboxes, and delivered timely, detail-oriented support in fast-paced environments.
Known for being dependable, analytical, and highly organized, I take pride in producing accurate work, adapting quickly to new processes, and continuously finding ways to improve efficiency. I am eager to bring my strong insurance operations background, commitment to quality, and dedication to excellent service to organizations seeking a reliable remote professional.
Specialties: U.S. Property & Casualty Insurance • Underwriting Support • Policy Servicing • Quality Assurance • Loss Runs • Inspection Review • COIs • Renewals • Invoicing • Cancellations & Reinstatements • Mailbox Management • SOP Compliance • Process Improvement • Administrative Support.
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