Customer care and operations professional with extensive experience across healthcare, technical support, and logistics/trucking industries. Strong background in B2B and B2C client relations, issue resolution, and service coordination. Proven expertise in healthcare product support, internet connectivity troubleshooting, and track-and-trace delivery monitoring. Adept at regulatory compliance, administrative support, and cross-functional collaboration. Proficient in MS Office, Google Workspace, Asana, SAP, and transportation management systems.
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