Customer Service and Retention Expert|Sales Support|Resolution Specialist|Quality Analyst|Reliable Virtual Assistant| Licensed Teacher

Licensed Teacher and Customer Experience Specialist with 8+ years of experience in education, healthcare support, and customer retention. Proven performer recognized for achieving perfect QA scores, strong NPS ratings, and 75%+ retention results. Skilled in communication, conflict resolution, coaching, and relationship building. Seeking opportunities in teaching, customer service, sales, or remote roles where I can contribute immediately and grow with the organization.