Detail-oriented Financial Customer Service Specialist with 4+ years of experience in high-stakes financial, travel, and sales accounts, including American Express, CapitalOne, and Expedia. Skilled in bookkeeping, regulatory compliance, fraud prevention, and customer retention, with proven success in resolving complex financial disputes and managing high-volume queues. Adaptable and resourceful, seeking to leverage expertise in virtual assistance and financial operations to support businesses with precision, efficiency, and long-term value.
