l am a detail-oriented Order Entry and Customer Service Representative with 13 months of professional experience at iQor Philippines, a global BPO company supporting international clients. I specialize in accurate order processing, data verification, and e-commerce operations, ensuring correct product details, pricing, and customer information.
I also have hands-on experience in customer support, handling inquiries, order updates, refunds, returns, and replacements while maintaining service quality in a fast-paced environment. I supported my team as a Subject Matter Expert (SME) by providing guidance on proper order processing and effective customer handling.
I am reliable, easy to train, and committed to delivering high-quality work. I consistently maintained perfect attendance and was recognized for strong performance, accuracy, and dependability.
