Hi! I’m Marla, a results-driven Virtual Assistant with over 6 years of combined experience supporting customer service operations, recruitment teams, and administrative workflows in fully remote environments.
I’ve worked closely with hiring managers and HR teams to source, screen, and coordinate candidates, conduct background and employment verifications, and manage applicant pipelines across multiple platforms. I was promoted from Verifications Specialist to Recruiter, where I handled candidate sourcing, interview scheduling, initial interviews, and continuous follow-ups via phone, email, and SMS.
My recruitment experience includes high-volume sourcing, reference checks, employment validation, and maintaining accurate ATS records while ensuring compliance and confidentiality. I’m highly organized, detail-oriented, and comfortable working in fast-paced recruitment environments where accuracy, timeliness, and communication are critical.
In addition to recruitment, my background in Tier 3 customer support and claims assessment strengthened my ability to handle sensitive cases, communicate professionally with stakeholders, and collaborate across departments. I’m confident in my ability to support recruiters, HR teams, and staffing agencies with reliable, efficient, and compliant recruitment support.