Provided excellent customer service by assisting clients with inquiries, concerns, and transactions in a timely and professional manner. Managed accurate cash handling, record-keeping, and daily financial reports. Promoted to supervisory role, where I oversaw staff, handled escalated issues, and ensured smooth daily operations. Served as a reliever in HR and finance, assisting with employee concerns, maintaining records, and handling sensitive financial and personnel information with confidentiality. Demonstrated strong attention to detail, organization, and communication skills in all tasks.