Client and Administrative Support I High-Attention to Detail

With five years of experience in client, account and administrative management, sales support, operations and content-related work at an HR Consulting Firm (ASEAMETRICS), combined with my background as a previous radio DJ and host, I bring a unique blend of organizational rigor, communication excellence and adaptability. In my previous role, I handled end-to-end client communication, managed schedules across time zones, prepared reports and proposals, coordinated events, conducted sales presentations and onboardings, and provided technical support for clients for an online e-learning platform (Udemy). I also took charge of government procurement documents and bid submissions, where my attention to detail skills helped our team win 3 high-ticket projects. Please see below my skills and expertise:

Client, Sales and Account Management:
-B2B Sales & Prospecting (LinkedIn, Apollo)
-Sales Presentations (Udemy Business E-Learning Platform) & Proposal Creation (online and face-to-face)
-Pre-sales & Post-sales Management
-Account Management & Client Retention
-Renewals & Upselling, Pipeline & Forecasting
-Customer Success Journey Management
-Client Technical Support
-International Client Coordination & Scheduling, Follow-ups

Business Operations & Documentation:
-Procurement (Biddings), Contract & Agreements
-Payment Coordination & Processing
-Meeting Scheduling & Client Coordination
-Creation of Pipeline Projections & Reports
-Course Curation Based on Competencies
-Proofreading & Quality Assurance of Documents

Marketing & Events Management:
-Event Hosting & Webinars, Voice Over Talent
-Logistics & Program Flow Management
-Copywriting, Scriptwriting, and Drafting MOMs
-Social Media Content Creation & Community Engagement

Media & Broadcasting:
-Radio DJ & Live Hosting (100.7 Love Radio Lucena)
-Audience Engagement & On-Air Interaction
-Scriptwriting & Program Flow Coordination
-Voice Overs & Commercial Endorsements

Technical & Digital Proficiency:
-Google Workspace, Zoom, Microsoft Teams, Outlook, Slack, Bitrix.24, Trello
-CRM and Sales Tools (Apollo, LinkedIn Sales Navigator)
- MS Excel, PowerPoint, Word
-Canva, Adobe Premiere Pro CC
-Cool Edit Pro, BandLab

Note: I worked as a part-time radio DJ and event host, which strengthened my communication skills, adaptability, and ability to stay calm and professional under pressure. I’m comfortable juggling multiple responsibilities, organizing systems, and making sure every task is completed with accuracy and care.

I am known as someone who is reliable, proactive, easy to work with, and always committed to delivering quality work, whether it’s managing inboxes, following up with clients, organizing calendars, preparing presentations, or supporting day-to-day operations.

Rest assured that I bring flexibility, initiative, and heart into everything I do. Looking forward to working with you!