I am a dedicated and detail-oriented Virtual Assistant with 2 years of experience in Airbnb and short-term rental property management, and I am currently working as an Operations Associate. I specialize in guest communication, reservation management, calendar coordination, maintenance scheduling, cleaner coordination, and providing exceptional customer support.
I have hands-on experience using Hostaway, Hospitable, Turno, Breezeway, Google Workspace, Slack, and CRM systems to manage daily operations efficiently. I am skilled at resolving guest concerns, coordinating with vendors and maintenance teams, and ensuring smooth check-ins and check-outs while maintaining high guest satisfaction.
I am proactive, organized, detail-oriented, and able to work independently with minimal supervision. I am seeking a long-term, full-time opportunity where I can contribute my skills, continue growing professionally, and help businesses deliver exceptional customer experiences.
