I am a versatile professional with a decade of experience spanning Fraud Analysis, Customer Escalations, and Administrative Support in high-pressure international
environments.My background is built on a "Jack of all trades" philosophy, meaning I am as comfortable investigating complex financial settlement issues as I am managing executive calendars or assisting sales teams with quotations.
+4
In my recent roles at Western Union and VXI, I have specialized in resolving the toughest customer cases, managing direct-to-bank transaction concerns, and ensuring 100% compliance with risk protocols.I bring a global perspective from my years working in Dubai, which has honed my ability to collaborate with multicultural teams and Regional Operation Managers (ROM) to keep business running smoothly.
+4
Whether you need a detail-oriented analyst to protect your bottom line or a proactive assistant to streamline your operations, I offer a blend of technical proficiency in CRM, ticketing platforms, and MS Office with a tireless commitment to accuracy
Verified
